All our products are pre-authenticated prior to listing on our website and other sales channels. We offer certificates of authenticity prior to purchase using a device issued by Entrupy, the world's leading handbag authenticator, to provide our buyers with more confidence in their purchase decision. This compares favorably to other online authentication services where you submit seller's listing photographs. With our service, we have the bag on hand and take dozens of detailed and microscopic images sent to Entrupy for third-party authentication.
Because the bags are being reviewed by a third-party authenticator, it takes between 1-2 business days for a certificate to be issued. A purchase of a certificate of authenticity prior to purchase of the handbag does not guarantee that the item will be available for purchase when the certificate of authenticity is issued. The item may only be reserved if the certificate of authenticity is purchased as an add-on to an already purchased item.
During this review process, you will be notified that the item is no longer available. We will not be able to reimburse you as this is a charge from the third party authenticator, Entrupy, passed on to you. This is the same situation as if you would have utilized other online authenticator services, prior to your purchase, which do not have control over the item's availability.
Contact us and specify the item number and product description you would like authenticated prior to your purchase.